The questions that come in with the street

No. The van comes to the car. The base is in Lewisham / Catford, and there is no counter, depot or second yard anywhere else.

Send the street, the job and the tyre size if you can read it, using the form. The price covers the tyre, the fitting and the balancing, and it is agreed before the van moves.

The SE codes on Nearby, from SE1 by the bridges to SE28 at Thamesmead. Each one has its own page with the roads and the places on it.

No. A repair is allowed in the central three-quarters of the tread, for damage up to 6 mm across. The shoulder and the sidewall cannot be repaired, and neither can a tyre that has been driven flat. More on the puncture page.

Yes. The locking nut comes off with proper removal tools, and a plain nut goes back in its place. See locking wheel nuts.

Yes, if the car is in a marked bay. King's College Hospital, University Hospital Lewisham, Guy's Hospital, St Thomas' Hospital and Queen Elizabeth Hospital (Woolwich) are all on the Nearby pages. If there is a barrier or an attendant, say so when you send the street.

Yes. A run-flat that has been driven with no pressure usually needs replacing rather than repairing, and it gets another run-flat, not an ordinary tyre. See run-flats.

Yes, with C-rated tyres at the right load index. Twin rear wheels take longer, so say how many wheels are on the back axle. See van tyres.

It leaves with the van.

All hours, seven days, nights included. There is no promised arrival time on this site, because a quiet Sunday night and a Friday afternoon on the South Circular are not the same thing.

Then it is recovery: onto a truck and to your home, a garage or a body shop. If it is stuck in a live lane, get clear and call 999 first.